Lenovo Does Suck … I've Found Others

Lenovo sucks.  I've spent several 30 minute plus episodes waiting for someone to pick up the customer service line and no one ever does.  I found a blog and decided to post on a random entry, since they don't answer my emails either.  The blog is here.  On the off chance that my comment doesn't get posted on the this Lenovo blog, here's what I posted:

Thinkpad's are awesome, I love mine!! Oh wait. That's right, I ordered it on 6/16, and have spent 2 days trying to get someone at Lenovo to pick up the phone!!!

As Kebs points out above, "...Lenovo’’s business model is built on innovation, operational efficiency and customer satisfaction..."

Did I see "customer satisfaction" in there? huh. That's weird. The last time I checked, when I pay 1900 bucks for a product, the company that graciously ran my credit card for the amount would at least pick up the phone to talk to me.

Ya know why I'm posting here??? Because NOBODY AT LENOVO IS PICKING UP THE PHONE OR ANSWERING MY EMAILS!!!!!!!!!!!!!!!

I'm a first time customer, I paid my cash, and received nothing but silence... maybe instead of working on a stupid demo of how great the product is, Lenovo should work on PICKING UP THE PHONE!!!!!!!!!!

I think I'll find me some more blogs to post to...